cPanel

Backuply integrates directly with cPanel hosting accounts.

DirectAdmin

Backuply also works with DirectAdmin hosting accounts.

Same Backup Features

Most backup and restore options are similar regardless of the control panel used.

Website Protection

Recover your website after accidental changes, failed updates, malware, or hacks.

Migration Ready

Create backups before moving a website to another hosting account or server.

Email & Database Safety

Protect important emails, databases, website content, and account settings.

Full Account Backup

Everything within your hosting account, including files, databases, emails, DNS, and settings.

Home Directory

Website files, images, scripts, themes, plugins, uploads, and account files.

Databases

MySQL or MariaDB databases used by WordPress, Joomla, Magento, and other applications.

Email Accounts

Mailboxes, messages, folders, and stored email data.

Email Forwarders

Email forwarding rules and related email routing settings.

DNS Settings

Domain DNS records and zone configuration where supported.

Step 1: Login to Your Control Panel

Login to your hosting account and open either cPanel or DirectAdmin.

Step 2: Open Backuply

Locate and click the Backuply icon in your control panel.

Step 3: Choose Create Backup

From the Backuply dashboard, select the option to create a new backup.

Step 4: Select Backup Type

Choose whether you want to backup everything or only specific items such as files, databases, or emails.

Step 5: Start Backup

Click create or start backup and wait for the process to complete.

What It Includes

A full backup normally includes website files, databases, emails, DNS settings, and account configuration.

Best For

Full account recovery, migrations, major updates, or before making important changes.

Before You Start

Make sure there is enough disk space available to generate the backup.

What is Included?

• Website files
• Images and uploads
• Themes and plugins
• Scripts and application files
• Configuration files

Common Use Cases

Useful before editing files, updating WordPress, changing themes, or moving a website.

WordPress Files

For WordPress, the most important files are normally inside public_html or domains/yourdomain.com/public_html.

Database Backup

Backs up WordPress posts, pages, users, plugin settings, theme settings, orders, and application data.

Best Before Updates

Always backup the database before updating WordPress, plugins, themes, or custom applications.

Multiple Databases

If your account has multiple websites, check that all required databases are included.

Email Accounts

Backuply can backup stored mailbox data, including messages and folders.

Important Before Migration

Always backup email accounts before moving hosting providers or changing mail servers.

Common Email Folders

• Inbox
• Sent
• Drafts
• Spam
• Trash
• Custom folders

View Available Backups

Open Backuply and check the list of completed backup jobs.

Download Archive

Download important backups to your own computer for safe storage.

Keep Multiple Copies

Store backups in more than one location where possible, such as local storage and cloud storage.

Full Account Restore

Restore the entire hosting account including files, databases, emails, DNS settings, and account configuration.

Home Directory

Restore website files, images, themes, plugins, uploads, and scripts.

Databases

Restore WordPress databases, application data, settings, users, and content.

Email Accounts

Restore mailboxes, messages, and email folders.

DNS Zones

Restore DNS records and zone settings where supported.

Single Files & Folders

Recover individual files or folders without restoring the whole account.

Step 1: Open Backuply

Login to your control panel and open Backuply.

Step 2: Locate the Backup

Select the backup date you want to restore from.

Step 3: Select Full Restore

Choose the full account restore option if you want to restore everything.

Step 4: Confirm Restore

Review the restore settings carefully and confirm the restore.

Step 5: Wait for Completion

The restore may take several minutes depending on the size of the account.

When to Restore a Database

• Broken WordPress update
• Accidental page or post deletion
• Database corruption
• Plugin setting problems
• Website content rollback

Restore Process

Open Backuply, select the backup date, choose the database component only, and begin the restore.

WordPress Sites

Restoring the database may revert posts, pages, users, WooCommerce orders, plugin settings, and theme settings.

When to Restore Files

• Website hacked
• Files accidentally deleted
• Plugin or theme files damaged
• Failed website update
• Missing images or uploads

Restore Process

Select only the Home Directory component to restore website files without affecting databases where possible.

Important for WordPress

Restoring files without restoring the database may fix missing files, but it will not restore deleted posts or pages.

Restore Mailboxes

Recover deleted, missing, or damaged email messages from a backup.

Restore Individual Accounts

Where supported, restore only the affected mailbox rather than all email accounts.

Email Restore Warning

Restoring emails may overwrite or replace newer mailbox data depending on the restore method used.

Browse Backup Contents

Where supported, browse the contents of a backup before restoring.

Select Only What You Need

Restore only the file or folder required instead of restoring the entire website.

Common Examples

• wp-config.php
• .htaccess
• Single image folders
• Theme folders
• Plugin folders
• Upload folders

Website Hacked

Restore website files from a clean backup created before the compromise.

Broken WordPress Update

Restore files, database, or both depending on what changed during the update.

Deleted Emails

Restore affected mailboxes from a recent backup where available.

Accidental File Deletion

Recover only the missing files or folders without rolling back the entire account.

Failed Website Migration

Restore the previous working version if a migration does not complete correctly.

Database Error

Restore a known working database backup if the website database becomes corrupted.

Not Testing Backups

A backup is only useful if it can be restored successfully.

No Local Copy

Keep a copy on your computer or remote storage, not only inside the hosting account.

Forgetting Email

Many users backup website files but forget mailboxes and email data.

Restoring Too Much

Do not perform a full restore if only a single file, database, or mailbox needs recovery.

Overwriting New Data

Restoring an older backup may overwrite newer website changes, emails, orders, or database records.

Keeping Backups on Server Only

If the server account has a problem, locally downloaded backups provide an extra safety net.

Backup Before Updates

Create a backup before updating WordPress, plugins, themes, or custom code.

Backup Before Migration

Create a full backup before moving hosting providers or changing servers.

Download Important Backups

Keep important backups on your own computer or secure cloud storage.

Restore Only What You Need

Use partial restores where possible to avoid overwriting unrelated data.

Check Website After Restore

Test pages, forms, images, emails, and admin login after restoring data.

Keep Multiple Backup Dates

Multiple restore points are useful if the most recent backup already contains the issue.