How to Setup Email in Outlook (DirectAdmin Email)
This guide shows you how to set up your DirectAdmin email account in Microsoft Outlook. This allows you to send and receive emails directly from your desktop or mobile device.
Email Settings You’ll Need
Before setting up your email, you’ll need the following details.
Email Address
Your full email address (e.g. info@yourdomain.com).
Password
Your email password.
Incoming Server (IMAP)
mail.yourdomain.com (Port 993, SSL).
Outgoing Server (SMTP)
mail.yourdomain.com (Port 465, SSL).
Requires Authentication: Yes
Which Server Should You Use?
In most cases, you can use mail.yourdomain.com as your incoming and outgoing mail server.
Standard Setup (Recommended)
Use mail.yourdomain.com for IMAP and SMTP.
This works when your domain is correctly configured.
Alternative: Server Hostname
If mail.yourdomain.com does not work, use your server hostname.
This can be found in your hosting welcome email.
Common Issue: Mail Server Not Connecting
If Outlook cannot connect using mail.yourdomain.com, your DNS may not be set correctly.
- Use your server hostname, or
- Add an A record for "mail" pointing to your server IP
Step-by-Step Instructions
Step 1: Open Outlook
Launch Microsoft Outlook on your device.
Step 2: Add Account
Go to File → Add Account.
Step 3: Enter Email
Enter your email address and click Connect.
Step 4: Choose IMAP
Select IMAP for syncing across devices.
Step 5: Enter Server Details
Enter incoming and outgoing server settings.
Important: Enable "My outgoing server (SMTP) requires authentication" and use the same settings as incoming mail.
Step 6: Finish Setup
Click Next and complete setup.
IMAP vs POP3
IMAP (Recommended)
Syncs emails across all devices.
POP3
Downloads emails to one device only.
Common Issues & Fixes
Login Failed
Check your email address and password are correct.
Cannot Connect
Verify server settings and ports. Try using your server hostname if mail.yourdomain.com fails.
Emails Not Sending
Ensure SMTP authentication is enabled. Go to More Settings → Outgoing Server and enable authentication.
Port Issues (Older Outlook)
If Port 465 does not work, try:
- Port 587
- Encryption: TLS / STARTTLS
Mail Server Not Working
Check DNS settings and ensure a mail A record exists pointing to your server IP.
